API Change Log - Lead

Modules: Platform, Partner, Admin, Application

🧩 Service: Lead

🔧 Operation: getPlatformTickets

🔹 Change 1

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 2

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.category.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 3

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.category.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 4

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketSourceEnum
• Schema Action: ENUM_VALUE_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.source.enum.2
• New Schema:

"partner_panel"

🔹 Change 5

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.video_room_id
• New Schema:

{
  "type": "string"
}

🔹 Change 6

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 7

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 8

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.__v
• New Schema:

{
  "type": "number"
}

🔹 Change 9

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.attachments
• New Schema:

{
  "type": "array",
  "description": "List of all attachments related to the form",
  "items": {
    "$ref": "#/components/schemas/TicketAsset"
  }
}

🔹 Change 10

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Filter
• Schema Action: REQUIRED_FIELD_REMOVED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.required.2

🔹 Change 11

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.categories.items.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 12

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.categories.items.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 13

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Filter
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.all_categories
• New Schema:

{
  "type": "object",
  "additionalProperties": true
}

🔹 Change 14

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.limit
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "The maximum number of items to be returned per page.",
  "example": 10
}

🔹 Change 15

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.getPlatformTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.total
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "Total number of items.",
  "example": 1
}

🔹 Change 16

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.getPlatformTickets.methodTypePlaceHolder.security
• New Schema:

[
  {
    "oauth2": [
      "company/lead/read"
    ]
  }
]

🔧 Operation: createTicket

🔹 Change 1

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: AddTicketPayload
• Schema Action: ADDITIONAL_PROPERTIES_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.requestBody.content.application/json.schema.properties.created_by.additionalProperties
• New Schema:

true

🔹 Change 2

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: AddTicketPayload
• Schema Action: ADDITIONAL_PROPERTIES_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.requestBody.content.application/json.schema.properties._custom_json.additionalProperties
• New Schema:

true

🔹 Change 3

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: AddTicketPayload
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.requestBody.content.application/json.schema.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 4

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: AddTicketPayload
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.requestBody.content.application/json.schema.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 5

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 6

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 7

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 8

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketSourceEnum
• Schema Action: ENUM_VALUE_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.source.enum.2
• New Schema:

"partner_panel"

🔹 Change 9

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.video_room_id
• New Schema:

{
  "type": "string"
}

🔹 Change 10

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 11

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 12

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.__v
• New Schema:

{
  "type": "number"
}

🔹 Change 13

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.createTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.attachments
• New Schema:

{
  "type": "array",
  "description": "List of all attachments related to the form",
  "items": {
    "$ref": "#/components/schemas/TicketAsset"
  }
}

🔹 Change 14

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.createTicket.methodTypePlaceHolder.responses.400
• New Schema:

{
  "description": "Failure",
  "content": {
    "application/json": {
      "schema": {
        "$ref": "#/components/schemas/Error4XX"
      },
      "examples": {
        "failure": {
          "$ref": "#/components/examples/Error4XXExample"
        }
      }
    }
  }
}

🔹 Change 15

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.createTicket.methodTypePlaceHolder.security
• New Schema:

[
  {
    "oauth2": [
      "company/lead/write"
    ]
  }
]

🔧 Operation: ::action:-:OPERATION_ID_UPDATED::

🔹 Change 1

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 2

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.category.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 3

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.category.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 4

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketSourceEnum
• Schema Action: ENUM_VALUE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.source.enum.2
• New Schema:

"partner_panel"

🔹 Change 5

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.video_room_id
• New Schema:

{
  "type": "string"
}

🔹 Change 6

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 7

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 8

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.__v
• New Schema:

{
  "type": "number"
}

🔹 Change 9

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.attachments
• New Schema:

{
  "type": "array",
  "description": "List of all attachments related to the form",
  "items": {
    "$ref": "#/components/schemas/TicketAsset"
  }
}

🔹 Change 10

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Filter
• Schema Action: REQUIRED_FIELD_REMOVED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.required.2

🔹 Change 11

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.categories.items.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 12

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.categories.items.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 13

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Filter
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.filters.properties.all_categories
• New Schema:

{
  "type": "object",
  "additionalProperties": true
}

🔹 Change 14

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.limit
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "The maximum number of items to be returned per page.",
  "example": 10
}

🔹 Change 15

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTickets.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.total
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "Total number of items.",
  "example": 1
}

🔹 Change 16

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 17

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 18

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 19

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketSourceEnum
• Schema Action: ENUM_VALUE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.source.enum.2
• New Schema:

"partner_panel"

🔹 Change 20

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.video_room_id
• New Schema:

{
  "type": "string"
}

🔹 Change 21

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 22

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 23

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.__v
• New Schema:

{
  "type": "number"
}

🔹 Change 24

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.attachments
• New Schema:

{
  "type": "array",
  "description": "List of all attachments related to the form",
  "items": {
    "$ref": "#/components/schemas/TicketAsset"
  }
}

🔹 Change 25

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 26

• Action: add
• Type: breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: DATA_TYPE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.type
• New Schema:

"array"

🔹 Change 27

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketCategory
• Schema Action: ITEMS_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.category.properties.sub_categories.items
• New Schema:

{
  "$ref": "#/components/schemas/TicketCategory"
}

🔹 Change 28

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> TicketSourceEnum
• Schema Action: ENUM_VALUE_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.source.enum.2
• New Schema:

"partner_panel"

🔹 Change 29

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.video_room_id
• New Schema:

{
  "type": "string"
}

🔹 Change 30

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.subscribers
• New Schema:

{
  "type": "array",
  "items": {
    "type": "string"
  }
}

🔹 Change 31

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.additional_info
• New Schema:

{
  "type": "array",
  "items": {
    "$ref": "#/components/schemas/AdditionalInfoSchema"
  }
}

🔹 Change 32

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.__v
• New Schema:

{
  "type": "number"
}

🔹 Change 33

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editPlatformTicket.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.attachments
• New Schema:

{
  "type": "array",
  "description": "List of all attachments related to the form",
  "items": {
    "$ref": "#/components/schemas/TicketAsset"
  }
}

🔹 Change 34

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTicket

🔹 Change 35

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editNewTicket

🔹 Change 36

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.createPlatformTicketHistory.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 37

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicketHistory.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 38

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicketHistory.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.limit
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "The maximum number of items to be returned per page.",
  "example": 10
}

🔹 Change 39

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getPlatformTicketHistory.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.total
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "Total number of items.",
  "example": 1
}

🔹 Change 40

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getFeedbacks

🔹 Change 41

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.submitFeedback

🔹 Change 42

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.createNewHistory.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 43

• Action: remove
• Type: breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getNewTicketHistory

🔹 Change 44

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getCustomForm.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 45

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editCustomForm.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 46

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.deleteCustomForm.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 47

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getCustomForms.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.items.items.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 48

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getCustomForms.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.limit
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "The maximum number of items to be returned per page.",
  "example": 10
}

🔹 Change 49

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Page
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getCustomForms.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.page.properties.total
• New Schema:

{
  "type": "integer",
  "format": "int32",
  "description": "Total number of items.",
  "example": 1
}

🔹 Change 50

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: TicketList --> Ticket --> CreatedOn
• Schema Action: PROPERTY_ADDED
• Path: paths.::action:-:OPERATION_ID_UPDATED::.createCustomForm.methodTypePlaceHolder.responses.200.content.application/json.schema.properties.created_on.properties.platform
• New Schema:

{
  "type": "string"
}

🔹 Change 51

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getTicket
• New Schema:

{
  "methodTypePlaceHolder": {
    "description": "Get ticket details of a application level ticket with ticket ID",
    "summary": "Get Ticket Details",
    "operationId": "getTicket",
    "tags": [
      "Tickets"
    ],
    "parameters": [
      {
        "name": "company_id",
        "in": "path",
        "description": "Company ID of the application",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "568"
          },
          "not_found": {
            "value": "568"
          }
        }
      },
      {
        "name": "application_id",
        "in": "path",
        "description": "Application ID for which the data will be returned",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "000000000000000000000001"
          },
          "failure": {
            "value": "000000000000000000000001"
          }
        }
      },
      {
        "name": "id",
        "in": "path",
        "description": "Tiket ID of the ticket to be fetched",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "5f150f33d8bd5237b16bc279"
          },
          "not_found": {
            "value": "5f150f33d8bd5237b16bcxx"
          }
        }
      }
    ],
    "responses": {
      "200": {
        "description": "Success",
        "content": {
          "application/json": {
            "schema": {
              "$ref": "#/components/schemas/Ticket"
            },
            "examples": {
              "success": {
                "$ref": "#/components/examples/GetTicket"
              }
            }
          }
        }
      },
      "404": {
        "description": "Not Found",
        "content": {
          "application/json": {
            "schema": {
              "$ref": "#/components/schemas/NotFoundError"
            },
            "examples": {
              "not_found": {
                "$ref": "#/components/examples/NotFoundExample"
              }
            }
          }
        }
      }
    },
    "x-groups": [
      "Ticket"
    ],
    "security": [
      {
        "oauth2": [
          "application/customer_support/read"
        ]
      }
    ],
    "path": "/service/platform/lead/v1.0/company/{company_id}/application/{application_id}/ticket/{id}",
    "methodType": "get"
  }
}

🔹 Change 52

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.editTicket
• New Schema:

{
  "methodTypePlaceHolder": {
    "description": "Edits ticket details of a application level ticket such as status, priority, category, tags, attachments, assigne & ticket content changes",
    "summary": "Update Ticket Details",
    "operationId": "editTicket",
    "tags": [
      "Tickets"
    ],
    "parameters": [
      {
        "name": "company_id",
        "in": "path",
        "description": "Company ID of the application",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "568"
          },
          "not_found": {
            "value": "568"
          }
        }
      },
      {
        "name": "application_id",
        "in": "path",
        "description": "Application ID for ticket",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "000000000000000000000001"
          },
          "not_found": {
            "value": "000000000000000000000001"
          }
        }
      },
      {
        "name": "id",
        "in": "path",
        "description": "Ticket ID of ticket to be edited",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "5f150f33d8bd5237b16bc279"
          },
          "not_found": {
            "value": "5eabef971a8e0830e6d56xx"
          }
        }
      }
    ],
    "requestBody": {
      "content": {
        "application/json": {
          "schema": {
            "$ref": "#/components/schemas/EditTicketPayload"
          },
          "examples": {
            "success": {
              "$ref": "#/components/examples/EditTicketPayload"
            },
            "not_found": {
              "$ref": "#/components/examples/EditTicketPayload"
            }
          }
        }
      }
    },
    "responses": {
      "200": {
        "description": "Success",
        "content": {
          "application/json": {
            "schema": {
              "$ref": "#/components/schemas/Ticket"
            },
            "examples": {
              "success": {
                "$ref": "#/components/examples/EditTicketResponse"
              }
            }
          }
        }
      },
      "404": {
        "description": "Not Found",
        "content": {
          "application/json": {
            "schema": {
              "$ref": "#/components/schemas/NotFoundError"
            },
            "examples": {
              "not_found": {
                "$ref": "#/components/examples/NotFoundExample"
              }
            }
          }
        }
      }
    },
    "security": [
      {
        "oauth2": [
          "application/customer_support/write"
        ]
      }
    ],
    "x-groups": [
      "Ticket"
    ],
    "path": "/service/platform/lead/v1.0/company/{company_id}/application/{application_id}/ticket/{id}",
    "methodType": "put"
  }
}

🔹 Change 53

• Action: add
• Type: non-breaking
• xGroup: N/A
• Schema Ref: N/A
• Schema Action: N/A
• Path: paths.::action:-:OPERATION_ID_UPDATED::.getTicketHistory
• New Schema:

{
  "methodTypePlaceHolder": {
    "description": "Gets history list for specific application level ticket, this history is seen on ticket detail page, this can be comment, log or rating.",
    "summary": "Get ticket history interaction",
    "operationId": "getTicketHistory",
    "tags": [
      "Tickets"
    ],
    "parameters": [
      {
        "name": "company_id",
        "in": "path",
        "description": "Company ID of application",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "1"
          }
        }
      },
      {
        "name": "application_id",
        "in": "path",
        "description": "Application ID for ticket",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "5e269d9d08a6c4469f8ceb14"
          }
        }
      },
      {
        "name": "id",
        "in": "path",
        "description": "Ticket ID for which history is to be fetched",
        "required": true,
        "schema": {
          "type": "string"
        },
        "examples": {
          "success": {
            "value": "5f3f7803f31c03e0386630fb"
          }
        }
      }
    ],
    "responses": {
      "200": {
        "description": "Success",
        "content": {
          "application/json": {
            "schema": {
              "$ref": "#/components/schemas/TicketHistoryList"
            },
            "examples": {
              "success": {
                "$ref": "#/components/examples/TicketHistoryListResponse"
              }
            }
          }
        }
      }
    },
    "x-groups": [
      "Ticket History"
    ],
    "security": [
      {
        "oauth2": [
          "application/customer_support/read"
        ]
      }
    ],
    "path": "/service/platform/lead/v1.0/company/{company_id}/application/{application_id}/ticket/{id}/history",
    "methodType": "get"
  }
}