Serviceability

The Country & Locality resource contains extensive data about countries and how they're structured. For instance, in India, it's organized as Country, State, City, and Pincode, while in Australia, it's simpler with State, City, and Zipcode. We've made this structure consistent globally, covering Country, State, City, Pincode, and Sector. Using this resource, you can easily access hierarchical information for each country. This resource helpful for retrieving detailed locality information, such as lists of states for a given country, cities for a given state and country, and more. Moreover, it's crucial for validating customer addresses, like verifying the validity of a pincode. Additionally, it provides in-depth locality data, such as offering city and country information for a specific sector in the UAE.

Courier partners are organizations that offer delivery services for packages, parcels, documents, or goods. This resource allows sellers to create schemes, which are predefined plans with various preconfigured settings. Sellers can then utilize these schemes to create accounts and choose self-shipping options if desired. Once set up, sellers can utilize these accounts to establish rules based on factors like customer location and product type. These rules assist in efficiently managing delivery partners and prioritizing deliveries based on specific criteria. For example, a seller specializing in furniture can choose self-ship for items that require assembly and assign a partner for other furniture items.

Packaging material refers to the materials used to wrap and protect products during shipping or storage. Shipments are collections of products being transported together. The Custom packaging resource enables sellers to create rules based on brand, category, or department, which can be applied to this shipments. These rules are then linked to specific packaging materials, detailing weight and quantity capacities. Sellers can thus efficiently combine or split shipments, optimizing delivery partner costs and enhancing logistics flexibility.